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Privacy Policy

t AvaLabs (Trade Name: Avaan Medical), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

Personal information you voluntarily provide may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through payment gateways)

Non Personal Information

We may also automatically collect certain information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Time spent on the website

This information helps us improve website performance and user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order updates and notifications

  • Improving our website and services

  • Preventing fraudulent transactions

  • Complying with legal obligations

We will not sell or rent your personal information to third parties.

3. Payment Security

All payments on our website are processed through secure third party payment gateways.

We do not store your credit card, debit card, or banking information on our servers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, no online system can guarantee complete security.

6. Third Party Services

Our website may use third party services such as:

  • Payment gateways

  • Shipping partners

  • Analytics services

These third parties may have their own privacy policies governing how they handle user data.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal information where applicable

To exercise these rights, you can contact us using the details provided below.

8. Changes to This Privacy Policy

AvaLabs reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

Your continued use of the website after changes indicates acceptance of the revised policy.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

AvaLabs
Trade Name: Avaan Medical

Email: support@avalabs.co.in

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